Refund policy

Returns
Z2 does not accept returns. 

 

Order cancellation & refunds
Refunds will only be issued in the event of order cancellation. Order cancellation is available only before an order is shipped, or 48 hours from the time of purchase should an order not ship within 48 hours. Refunds will be issued within 7 business days but may take up to 14 days to process from the issue date.

Late refunds

If you haven’t received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of the above and you still have not received your refund yet, please contact us at info@z2comics.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@z2comics.com.